Are all your suites located on the same property?
No. The Rockotel covers two properties located just a minutes walk from each other. The White Dove suites are Garden, Station, Heart and Experience. The Art Annex suites are Rocket Room and Bohemian Rhapsody.
What is No Hassle check in/check out?
Our check in is at 4 p.m. first day of reservation. Many times people can not arrive until much later. With our no hassle check in policy guests can arrive as late as they'd like. We will never cancel a reservation. Just look in your email for our booking confirmation and check in details. Our doors are keyless entry with a guest specific code. Arrive, head to your room, punch in your code and you are good to go. Since we take a confirmed full payment upon booking there's never any paper work, just check out by noon and pull the door behind you. If this makes you nervous don't worry, our concierge always makes a courtesy call day of check in to answer questions and follow up. Or feel free to reach out to us at (845)305-5419
I am confused by "limited on site parking". Do you have a parking lot?
Yes we do have a parking lot. The suites at the Art Annex have dedicated parking spots for one car per suite. The White Dove has a small lot accommodating three cars with additional on street parking across the street on Tinker St or down the block at the very safe community lot. All parking is always free. Only one car per suite may park in the White Dove lot. We do not offer designated handicap parking.
A member of our party has some disabilities. Can your facilities accommodate us?
We will always do our best to accommodate everyone. However, as two separate residential vacation rental properties we do not have ADA compliance. Each of our apartments have different features that may or may not work for the individual. Please read our descriptions on each of our suites pages or call our office at (845) 306-5419 for more information.
Can I walk to live music from your place?
YES! The White Dove is centrally located to all the live music spots. Easy to get to by walking; from closest to furthest are: Station Bar & Curio, Colony Woodstock, Catskill Pizza, Harmony Woodstock, The Lodge. A bit further afield but walkable if you had to are Levon Helm Studio and Bearsville Theater. Under 20 minute drive in any direction will bring you to: Phonecia Diner Lot concerts, The Pines, BSP Kingston, Anchor Bar Kingston, Maverick Concerts, Mt Tremper Arts or Spinning Room in Tannersville.
How far is town?
By staying with us you are staying in town! We are at the west end of Woodstock's main strip and have AMAZING neighbors. Woodstock Pizza, boasting a full bar and amazing wood-fired date fare is right next door. The beloved indie movie theater Upstate Films is located to the other side of the pizza place. Another half block down you have Station Bar & Curio, Woodstock's favorite watering hole; Euphoria Yoga and the Woodstock Library which has a rotating calendar of events, talks and classes. Other fun neighbors include Overlook Mountain Bikes, Woodsock, Nancy's Artisanal Ice Cream, and The Gilded Carriage home goods. The Village Green is less than half a mile from our front door, and easily reached via a short stroll or a ride on one of our free bikes!
What is Roku TV? Can I watch the big game?
Roku is a WiFi streaming TV system. It's the newest way to customize your watching experience. There are many streaming channels including PBS, History, News & ESPN as well as we provide free Netflix and Pandora. Guests should also note that if they subscribe to cable at home they should be able to log onto their Premium or OnDemand services such as HBOGo through our system. If all else fails Catskill Mountain Pizza usually has sports on.
Do you have AC?
We do have A/C!!! As of summer 2017 we installed an eco-friendly split system at the hotel and are providing window units at the Art Annex.
Are you close to the bus drop off?
Trailways bus drops off and picks up at the Village Green .5 mile from our properties. It is an easy stroll door to door. No hills. On sidewalks.
Are you a B&B? Do you provide breakfast service?
We are not a B&B or Inn. We are styled after the boutique hotel industry defined as "small hotels in unique settings with upscale accommodations". However, we are a ROCKOTEL™ providing guests with an authentic rock and roll experience in a unique setting with upscale accommodations. We do not provide breakfast but each suite has a small kitchen or kitchenette.
What is your pet policy?
We adore dogs and so have designated two of our suites as pet friendly. These suites are Rocket Room and Station. We welcome any size dog. We ask the pet owner to be in control of their friend at all times and to please not bring pets known to damage property or act aggressively. We charge a one time $35 pet fee per stay and allow up to 2 dogs per stay. Please contact us directly if you have more then 2 dogs. WE DO NOT ALLOW ANIMALS IN OUR OTHER SUITES. If guests are found to have brought a pet into any suite besides Rocket Room or Station we will have to ask they take the dog to Pike Lane Pet Sitting up the street or guests may be asked to leave.